Privacy

Welcome to our platform. We highly value user privacy and comply with the “Personal Data Protection Act,” ensuring you can use our services and access information with confidence. Below is an outline of our Privacy Policy for your reference:

1. Scope of the Privacy Policy

This policy covers how we handle personal identification data collected when you use our website services. It does not apply to external linked websites or personnel not commissioned or managed by our platform.

2. Security of Personal Data

Protecting user privacy is a core principle of our platform. We will never provide personal data to unrelated third parties without your consent.

3. Categories of Personal Data Collected

Data controller: Our company collects personal data through your use of this platform.

The personal data we collect on the platform include:
Category C001 (identifiable personal information): such as your name, address, mobile and home phone numbers, correspondence and registered addresses, photos, email address, account details (ID and registration info), nickname, records of online identity verification or service inquiries, and any other information that can identify you.

4. Methods of Data Collection and Use

When you browse or use the platform, our servers automatically record related activities, including IP address, access time, browser type, site navigation and click records, browsing history, device type (e.g., mobile model), related information, cookies, etc. We consolidate this data to analyze platform traffic, understand user needs, and improve our services. These records are for internal use only and will not be publicly disclosed. We only use data in accordance with the stated purposes and this Privacy Policy, unless otherwise indicated or required by law. We will not provide personal data to third parties or use it for other purposes without prior notice or legal basis. The purposes of collecting your personal data include identity verification, creating user/member profiles, and providing requested services. Specific legal purposes may include marketing, membership management, legally mandated data processing by non-governmental organizations, financial service compliance, contract-related affairs, technology administration, booking/accommodation services, legal transactions, consumer management, advertising, surveys, educational administration, telecommunications and database management, information security, e-commerce, consulting, tourism, and other legitimate operational purposes.

Except where required by law, personal data obtained within Taiwan and specified foreign jurisdictions will only be used within the necessary scope for the above purposes via:

  1. Displaying user or member information on the platform when using services.
  2. Shipping goods: forwarding personal data to logistics or postal services to complete deliveries.
  3. Financial transactions and authorization: submitting financial info during transactions (e.g., credit card authorization, transfers) to financial institutions. In case of transaction disputes, we may disclose your contact and transaction information to our partnered financial institutions or payment processors.
  4. Marketing or promotions: sending relevant information via email, phone, mail, or SMS/EDM regarding new services, updates, events, or partner promotions. We may personalize those communications based on your browsing or purchase patterns. You may opt out via our service feedback feature or customer service email.
  5. Responding to inquiries: replying to your contact via feedback forms, email, fax, SMS, phone, or other channels. We may share your details with service providers where necessary (e.g., product/service purchases, rewards, transactions), with agreement to confidentiality obligations.
  6. Service-related matters necessary for providing platform services.
  7. Other purposes: additional data use may be specified on individual service pages or for legal rights defense (e.g. litigation). Any use beyond the stated scope will require additional consent. If we are acquired or merged, your personal data may be transferred to the new entity, in which case we will notify you before applying a different privacy policy.

5. Data Protection

Our platform implements strict security measures and only authorized personnel with confidentiality agreements can access personal data. Violations of confidentiality will result in legal consequences. However, data transmission over the Internet (e.g., email or online forms) is not completely secure. We cannot guarantee safety against interception.

6. External Links

We provide links to external websites. These links are not covered by our Privacy Policy. You should review the privacy practices of any external sites you visit.

7. Use of Cookies

To provide optimal service, our platform uses cookies. If you do not wish to accept cookies, you may adjust your browser’s privacy settings to block cookies, though this may affect platform functionality. For instructions on managing cookies, please refer to your browser’s “Help” section.

8. Policy Updates and Your Rights

We may update this Privacy Policy periodically due to legal or market changes. If you have concerns or wish to exercise your rights under Article 3 of the Personal Data Protection Act, please contact us via our feedback form or customer service email.

Under Article 3, you may request to:
• Access or review data (fees may apply with prior notice);
• Obtain a copy;
• Supplement or correct data;
• Cease collection, processing, or use;
• Delete data.

9. Effect of Not Providing Personal Data

You may choose whether to provide personal data. However, certain features, services, or events require adequate data. If you do not provide correct data, you may be ineligible to register as a member or participate in certain services.

10. Confidentiality

We are committed to safeguarding your personal data. If you voluntarily disclose personal information online (e.g., comments), it may be viewed or used by others. We are not liable for exposures resulting from such disclosures unless due to our negligence or uncontrolled factors.

11. Third‑Party Analytics or Tools

If we use third‑party analytics tools (e.g., Google Analytics or Facebook Pixel), we will comply with their respective published policies.

12. Google Analytics Advertising Features

Our platform uses Google Analytics advertising features to analyze ad performance and optimize user experience. To opt out, please refer to Google's guidance at: https://tools.google.com/dlpage/gaoptout/.

13. Users Outside Taiwan

Our operations are primarily based in Taiwan and governed by Taiwanese law. If you access our services from outside Taiwan (including Penghu, Kinmen, or Matsu), you agree that your data is processed under Taiwan’s regulations, and any disputes will be under Taiwanese jurisdiction. Please note that privacy protections may differ from those in your local country.